Frequently Asked Questions
1. Can my child bring a cell phone / mobile or other electronic device?
Participants are not permitted to use cell phones/mobiles or other electronic devices during programmed activities. Outside of scheduled activities, the use of these types of devices depends on the visiting school's trip policy.
There are also occasions when the use of laptops might be beneficial for field work. Please note that we unable to accept responsibility for the loss or damage of any personal items brought on our educational residentials or adventure camps including electronic devices.
2. What does my child need to bring for his/her residential trip?
To some degree, this depends on the nature of the activities your child will be participating in. We provide a kit list for visiting schools for packing purposes which outlines all of the items required for the trip, together with optional and prohibited items. Remember that participants on our outdoor programmes may get muddy and wet so old clothes and personal items are recommended.
3. Can I come and visit my child during the trip?
We would discourage parents from coming and visiting as residential trips and camps are a chance for children to grow and learn independence away from home. However, if you would like to visit, you must inform the Programme Director in advance using the contact details on our website.
Our outdoor centre is based on the grounds of St Stephen's International School, Khao Yai. On arrival, please register at the school reception where you will be provided with a visitor’s badge. This is to ensure the safety of all participants and safeguard against strangers entering the school premises uninvited. Parents are not permitted to enter the dormitory accommodation unless accompanied by a staff member from our Team.
4. What would happen in the event of a medical emergency?
In a medical emergency, we will provide first aid care and procure emergency medical care for your child in accordance with the medical release on the medical form, which you are required to sign and agree to, in order to enrol your child onto any of our programmes. We will also inform the emergency contact using the contact number you provided on your child’s medical form at the soonest reasonable opportunity following an incident. We have shift nurses available on the school campus both day and night who can administer medicines and provide medical care.
Compulsory basic personal accident insurance is provided for all participants. Please make sure your child's personal information is correct and complete on the medical form otherwise this may void the insurance. It is also essential that you ensure your child has suitable medical insurance coverage in case of illness. Any debts incurred by The Howling Gibbon, or its affiliated partners and organisations, in the medical treatment of a participant must be honoured by the parent/guardian, as stated in the medical form.
5. Do participants have access to drinking water on and off campus?
Yes, on campus there are chilled water dispensers located at various sites around school including at the canteen and dormitories. We encourage students to bring a large reusable water bottle (1 litre) in order to refill. Off campus, we bring additional drinking water containers with us to allow students to refill water bottles, as required.
6. Does my child need to bring pocket money?
Bringing pocket money is optional. There may be opportunities to spend some money during off-campus activities and excursions, so participants may choose to bring a small amount of pocket money if they wish. Pocket money is the responsibility of the participant. Please note that we cannot accept responsibility for the loss or damage of money brought by participants on our programmes.
7. Should I pack snacks for my child?
We provide three wholesome meals and snacks every day so there is no need to pack extra snacks. This only makes it harder to monitor sugar intake and often attracts unwanted visitors like ants into the dormitories.
8. Do I need to bring leech socks for Khao Yai National Park?
We provide leech socks when necessary to protect from bites and we instruct participants how to safely remove leeches.
9. Will outdoor activities be cancelled if it rains?
We use a common sense approach to the weather. All participants should be prepared for rain by bringing a rain jacket for programmed activities.
10. Do you use songteaws for transport on your programmes?
No, it is our policy to never use songteaws or tuk tuks for transport on our programmes. We use hired drivers from our trusted transport provider with a strong safety record and well-maintained vehicles. In addition, it is our policy that hired transport must have fully functioning seat belts for every participant for every journey.
For safety information, please see 'A Matter of Safety'.
If you have any other enquiries or questions, please do not hesitate to contact us.